PRIVACY POLICY
Last updated August 29, 2023
This privacy notice for Auction It (“we“, “us“, or “our“), describes how and why we collect, store, use, and/or share (“process“) your information when you use our auction services (“Services“), such as when you:
- Register for auctions at http://www.auctionit.bid
- Participate in online bidding activities
Questions or concerns? Reading this notice will help you understand your privacy rights under Botswana law. If you disagree with our practices, please discontinue use of our Services. Contact us at [email protected] for assistance.
SUMMARY OF KEY POINTS
What personal data do we process? We collect names, contact details, device/browser data, and auction activity information necessary for service delivery. See Section 1.
How do we process data? We use your information solely to facilitate auction participation, determine winners, and process payments. See Section 2.
Legal bases: Processing is based on contractual necessity, consent, and legitimate interests under the Botswana Data Protection Act. See Section 3.
Data retention: All auction-related data is deleted after final payment and item collection by winners. See Section 6.
Your rights: Access, correct, delete, or object to processing of your data under Botswana law. See Section 8.
TABLE OF CONTENTS
1. DATA CONTROLLER INFORMATION
The data controller responsible for your information under the Botswana Data Protection Act is:
Auction It
Plot 22030 Takatokwane Way, G-West Industrial
Gaborone, South East 00267
Botswana
Email: [email protected]
Plot 22030 Takatokwane Way, G-West Industrial
Gaborone, South East 00267
Botswana
Email: [email protected]
Our regulatory authority is the Botswana Data Protection Commissioner. Complaints may be directed to the Commissioner at [email protected] or via post to:
Office of the Data Protection Commissioner
Private Bag 00431
Gaborone, Botswana
Private Bag 00431
Gaborone, Botswana
2. INFORMATION WE COLLECT
We collect:
- Registration Data: Full name, email, phone number, physical address
- Bidding Activity: Bid amounts, timestamps, user ID
- Technical Data: IP address, device type, browser, geolocation (city-level)
- Payment Data: Bank account details (processed via secured third-party gateways)
3. HOW WE PROCESS YOUR DATA
We use your data exclusively to:
- Verify bidder eligibility
- Facilitate real-time bidding
- Determine auction winners
- Process payments & coordinate item collection
- Prevent fraudulent activity
4. LEGAL BASES FOR PROCESSING
Under the Botswana Data Protection Act, we process data based on:
- Contractual Necessity: To fulfill auction participation agreements
- Legitimate Interests: Fraud prevention, service improvement
- Consent: For non-essential cookies & optional marketing communications
5. DATA SHARING & TRANSFERS
We share data with:
- Payment Processors: BancABC, PayPal (data remains within Botswana unless otherwise stated in payment provider terms)
- IT Service Providers: AWS Africa (Cape Town) with data sovereignty guarantees
International transfers (if applicable) use EU-standard contractual clauses or Botswana-approved mechanisms.
6. DATA RETENTION
We retain data only as long as necessary:
- Active Auctions: Until 30 days after item collection
- Payment Records: 5 years for tax compliance
- Cookies: Session duration or as per cookie settings
7. SECURITY MEASURES
We implement:
- End-to-end encryption for bid transmissions
- Biometric access controls for staff
- Mandatory breach reporting to Botswana DPC within 72 hours of detection
We use:
- Essential Cookies: For session management (no consent required)
- Analytical Cookies: Google Analytics with IP anonymization (opt-in via cookie banner)
